Privacy Policy

Effective Date: August 31, 2026

Last Updated: August 31, 2026

Fervent Team LLC ("we," "us," or "our") operates ferventteam.com (the "Site") and provides consulting services such as life coaching, career coaching, and business consulting (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our Services.

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information You Provide

When you book a service, request a quote, contact us, or create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing/service address

  • Any other information you voluntarily submit (e.g., project details, service notes)

b) Payment Information

When you make a payment, we (or our payment processor) collect:

  • Billing name and address

  • Payment card details or bank information

Note: Payment card data is processed through PayPal, and we do not store full card numbers on our own servers.

c) Automatically Collected Information

When you visit our Site, we automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Site

  • Referring website

  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

  • Schedule and fulfill bookings or service requests

  • Process payments and send invoices/receipts

  • Communicate with you about appointments, quotes, or inquiries

  • Send service updates, confirmations, and reminders

  • Improve our Site, Services, and customer experience

  • Analyze Site usage and traffic trends

  • Comply with legal obligations

  • Prevent fraud and ensure security

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, scheduling software, email/SMS providers, analytics tools)

  • Professionals or contractors involved in fulfilling your service request, where applicable

  • Legal authorities, if required by law, subpoena, or to protect our rights, safety, or property

  • Business transfers, if we undergo a merger, acquisition, or sale of assets

We require third-party service providers to protect your information consistently with this policy.

4. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Maintain business and tax records

  • Comply with legal obligations

You may request deletion of your data (see Section 7).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep the Site functioning properly

  • Understand how visitors use our Site (via tools like [Google Analytics])

  • Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Withdraw consent, where applicable

To exercise these rights, contact us using the information in Section 10.

8. Children's Privacy

Our Services are not directed to individuals under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Fervent Team LLC

Email: admin@ferventteam.com

Phone: (609) 759-2159

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.